Policies

Terms of Service

WizuloTrendz operates this website. The terms we, us, and our refer to WizuloTrendz. By using or purchasing from this website, you agree to the terms, conditions, notices, and policies outlined below. If you do not agree, please do not use this website or its services.

We may update or replace these terms at any time by posting updates on this website. You are responsible for checking periodically for changes. Our store is hosted on Nushop.store.

1. Online Store Terms

  • You must be of legal age to agree to the terms and conditions.

  • With your consent, dependents may also use this website.

  • Our products cannot be used illegally or for unauthorized purposes.

  • Transmission of any virus, worm, or destructive code is strictly prohibited.

  • Any violation may lead to termination of services.

2. General Conditions

  • You may not duplicate, sell, copy, or resell any content from this website without permission.

  • We reserve the right to refuse service to anyone, anytime, for any reason.

3. Accuracy, Completeness & Timeliness

  • We are not responsible if website information is inaccurate or outdated.

  • Please reconfirm details before making decisions.

4. Modifications to Service & Prices

  • Prices and services may change without prior notice.

  • We are not liable for any third-party issues arising from such changes.

5. Products & Services

  • Products may have limited quantities.

  • Product images may not exactly match the actual product color.

  • Returns/exchanges are subject to our return policy.

  • No warranty is given that products/services will meet your expectations.

Shipping Policy

  • We ship all over India at the best possible rates.

  • Orders placed Monday–Saturday (IST) are processed the same or next business day.

  • Orders ship within 2 business days if items are in stock.

  • Delivery timeline: 4–9 business days (depending on location).

  • Shipping charges vary by order value and delivery location, calculated at checkout.

  • For delivery inquiries, contact us at wizulotrendz@gmail.com before placing your order.

Return & Refund Policy

Cancellation Policy

  • Orders can only be cancelled before shipping. Once shipped, cancellation is not possible.

Return Policy

  1. Returns/exchanges apply only to select products. Eligibility is mentioned on product pages.

  2. Standard return window: 5 days from delivery.

  3. Return policy may change without prior notice.

  4. If pickup is unavailable, customers must self-ship to our office address.

  5. Return/exchange charges may apply case by case.

Note for Returns:

  • Items must be unused and unwashed.

  • Must include original packaging and tags.

  • Customized products cannot be returned/exchanged.

  • Requests outside the return period will not be accepted.

Privacy Policy

Your personal information is always kept confidential. By using this website, you agree to the collection and use of information as described below.

Personal Information We Collect

  • Basic details required for account creation or checkout.

  • IP address may be collected automatically.

  • We do not knowingly collect information from children.

Uses of Collected Information

  • Send updates and promotional emails.

  • Track website visitors and improve shopping experience.

  • Contact customers for order-related updates.

  • Share limited details (name, address, phone, etc.) with courier partners for delivery.

Data Protection

  • We do not disclose personal info to unauthorized parties.

  • Information may only be shared if required by law/government authorities.

  • Cookies are used for analytics and to save preferences, not for storing sensitive data.

  • Once you leave WizuloTrendz website, our privacy policy no longer applies.